Yes - full architecture documentation is included in every engagement. This includes component diagrams, network topology maps, security zone definitions, data flow diagrams, and written rationale for every significant design decision. The documentation is yours to keep, share with your internal IT team, and reference during future changes or audits. We provide all diagrams in editable vector format (not just images) so your team can update them over time.

Absolutely. Architecture design is offered as a standalone service. Some organisations have their own IT teams or existing cloud contracts and simply need expert GIS architecture design as a deliverable. We produce the full design package and hand it over — your team implements. We're also available for review and Q&A sessions during your implementation if you want technical oversight without full project management.

For a standard single or multi-machine deployment, the discovery and design phase typically takes 5–7 working days from kick-off to a reviewed, approved architecture document. Custom configurations with complex hybrid topologies, multi-region requirements, or air-gapped constraints may take 2–3 weeks for the design phase. We provide a precise timeline estimate at the start of every engagement after the initial discovery call.

The right model depends on your concurrent user count, data volumes, availability requirements, budget, and security obligations. As a rough starting point: organisations with fewer than 50 concurrent GIS users and straightforward integration needs will typically fit a single-machine deployment well. Mid-to-large enterprises with production GIS workloads, multiple integration points, or 24/7 availability requirements should consider multi-machine. If your data is sensitive, classified, or subject to strict residency requirements - or if you need SAIMOS deeply integrated - a custom or air-gapped design is warranted. We make this determination during discovery, not before.